IMPORTANT – iGeek Squad Bay IS AN IT CONSULTANCY COMPANY. THIS AGREEMENT WILL BE BETWEEN iGeekSquadBay AND YOU. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE APPLYING FOR, ACCEPTING, USING, OR SUBSCRIBING TO THE iGeek Squad Bay SERVICES. BY USING, APPLYING FOR, OR PURCHASING THE SERVICES OR BY ACCEPTING THIS AGREEMENT BY CLICKING ON "I ACCEPT" BELOW, ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, THAT YOU UNDERSTAND IT, THAT YOU AGREE TO AND ACCEPT THE TERMS AS PRESENTED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT APPLY FOR, ACCEPT, USE, OR PURCHASE THE SERVICES AND CLICK "DECLINE" BELOW. THE SERVICES ARE FOR A LIMITED TIME ONLY. FAILURE TO USE THE SERVICES WITHIN THE SUBSCRIPTION PERIOD SHALL NOT BE GROUNDS FOR A REFUND OF ANY FEES PAID.
The terms and conditions set forth below (the "Agreement") constitute a binding agreement between you (the "Subscriber" or "you") and iGeekSquadBay("iGeekSquadBay") concerning your use or purchase of the Services. To receive the Services, you must agree to these terms and conditions. You also agree that any failure to abide by them shall void any obligations of iGeek Squad Bay hereunder.
"iGeek Squad Bay Web site
" means the iGeek Squad Bay Company that is offering the Services to Subscriber. The iGeek Squad Bay Web site may contain pricing information and other details about the Services being offered. Services may not be available separately and all Services may not be available at all times.
"Malware" means any files or programs identified by iGeek Squad Bay, in its sole and absolute discretion, as being harmful or dangerous to standard PC operation.
" means iGeek Squad Bay Support Services, which are iGeek Squad Bay chat and phone based computer optimization and cleaning services as set forth on the iGeekSquadBay website. The Services include virus diagnosis, virus removal, PC tune-up, Internet login protection, email account setup, software installation, printed setup, printer support, and general computer trouble shooting services. The scope of the services is subject to change without notice, and iGeekSquadBay may discontinue or modify the Services in its sole discretion.
"Software" means any software used by iGeekSquadBay in connection with the Services.
"Subscription Period" means the time period that Subscriber is eligible to receive the Services. The Subscription Period shall commence on that date the Services are subscribed to and shall terminate after one month or the period specified in the chosen package.
The Services are provided only via phone, Internet chat and remote desktop sharing. Services are provided upon Subscriber's contacting iGeek Squad Bay support personnel as explained on the iGeek Squad Bay Web site. Subscriber authorizes iGeek Squad Bay to configure its computers and delete the files that iGeek Squad Bay deems unnecessary to a computer's operation. Subscriber gives iGeek Squad Bay express permission to alter the registry of any computer receiving the Services as needed to provide the Services. The Services may require additional software. Subscriber gives iGeekSquadBay express permission to install, configure, and use such software on Subscriber's computers.
To provide the Services, iGeek Squad Bay must access a computer receiving the Services over the Internet. Subscriber must assist iGeek Squad Bay in any manner necessary to diagnose the computer and provide the Services. Failure to fully cooperate with the iGeek Squad Bay representative shall be considered a breach of this Agreement. All instructions and steps taken in providing the Services shall be left to the iGeek Squad Bay representative's sole discretion. Subscriber warrants that use of the Services complies with all applicable computer and network policies. Prior to receiving the Services, Subscriber must have administrator rights to the computer, have a back-up of all data on the computer, and provide iGeek Squad Bay with correct and accurate information.
The Services are subject to change without notice. The Services do not cover hardware repair services, lost or expected profits, iGeek Squad Bay does not guarantee against the loss of any file, information, or data. Subscriber is solely responsible for backing up and safely storing its data, information, and files iGeek Squad Bay does not guarantee that it will recover lost or corrupted data, lost or deleted work, or lost or damaged personal files.
The Services are provided only over Internet chat, and access to the Internet is required to receive such Services. A Broadband Internet connection must be in place in order for iGeek Squad Bay to deliver their services. Subscriber is solely responsible for providing a broadband Internet connection and access to its computers. Any interruption or disconnection to the Internet may limit Subscriber's ability to receive the Services iGeekSquadBay makes no representations or warranties regarding the availability or quality of the Services or that the Services will be performed in a timely manner. Subscriber authorizes iGeek Squad Bay to accept, download, install, and use Software and third party software on its behalf.
5.2. Quality of Services:
All Services shall be provided using commercially reasonable efforts. iGeek Squad Bay makes no representations or warranties that commercially reasonable efforts will restore the computer to a working state, remove any viruses or problems, that all computer operations will be fully functional, or that the Services will increase or modify the speed or efficiency of the computer.
6. Limitations to Services
The scope and extent of the Services shall be limited to the options selected by the Subscriber when registering for the Services. The scope of performance of the Services shall be provided in any manner iGeek Squad Bay sees fit. iGeek Squad Bay does not guarantee that any of the Services will be available or offered in all cases. iGeekSquadBay makes no representations or warranties regarding the availability or the provisioning of the Services.
7.Term and Termination
For subscription-based Services, this Agreement shall be effective for one month to Three Months from the date Subscriber registers for the Services. Single-use Services shall expire once the session with the iGeek Squad Bay representative terminates. In addition, iGeek Squad Bay may cancel the Services at any time if iGeek Squad Bay, in its discretion, determines that Subscriber's use of the Services is excessive, inconsistent with the scope of the Services, abusive, or inappropriate.
Notice of the natural expiration of this Agreement may not be provided, and iGeek Squad Bay is not liable for any damages that may result from expiration or termination of the Agreement. Subscriber may purchase additional subscriptions to the Services through the iGeek Squad Bay website. Any breach of this Agreement shall immediately terminate Subscriber's subscription to the Services and/or may limit Subscriber's access to the Services. No refunds shall be provided upon termination of the Agreement.
Subscriber shall pay iGeek Squad Bay the amount set forth on the iGeek Squad Bay website for the Services. The amount must be paid in full to receive the Services.
iGeek Squad Bay web support representative may need to download, run, or use software on the client's computer to diagnosing and resolving website or application related problems. Such software may include remote work software, notepad editor. image editor, or any code editor that allow iGeek Squad Bay to improve or fix website bugs, coad, or design of applications also help to connect wtih web hostng server and solve technical problems. The use of all editing, remote Software is subject to the license agreements and terms and conditions associated with the Software. Subscriber shall be bound by all such license agreements.
iGeek Squad Bay may work or update thing online on your computer devices by using remote sessions, chat transcripts and email conversations.
By using our site, you consent to our Term of Use.
Changes to our Term of Use
If we decide to change our Term of Use, we will post those changes on this page.